Shipping policy

At QuestLight Candle Co., our goal is to make your shopping experience simple and enjoyable. Please take a moment to review our shipping guidelines below.

Shipping Policy

• Processing Time: Orders are generally prepared within 3–5 business days. Please note that during busy seasons or promotional events, processing may take a little longer.

• Shipping Options: We provide multiple delivery methods to suit your needs. Shipping costs are calculated at checkout based on your location and chosen service.

• Domestic Shipping: All orders are shipped through reliable carriers such as USPS, UPS, or FedEx. Delivery typically takes 3–7 business days, depending on your region.

• International Shipping: At this time, we do not ship outside the United States.

• Order Tracking: Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your package’s journey.

• Lost or Delayed Shipments: While we strive to ensure timely delivery, QuestLight Candle Co. cannot be held responsible for delays caused by carriers. If your package is lost or experiences significant delays, please reach out to us—we’ll do our best to help locate it.